50-State Licensed
Licensed to ship prescriptions to customers in all 50 states and Washington DC. Every state board of pharmacy maintains a public lookup portal where you can verify the license directly.
Verified · All 50 States
Licensed in 50 states. Every prescription verified by a PharmD.
PetMeds is a licensed 50-state pharmacy headquartered in Delray Beach, Florida. It is NABP accredited, HIPAA compliant, PCI DSS Level 1 certified, and LegitScript certified. Every prescription is reviewed by a licensed PharmD before it ships. License numbers, issue dates, and status are listed per state below.
50-State Licensed
NABP Accredited
HIPAA + PCI DSS L1
PharmD Verified
Pharmacy Credentials
Verified · Current · Auditable
- 50-State Licensed State Boards of Pharmacy Verified
- NABP Accredited National Association of Boards of Pharmacy Verified
- HIPAA Compliant U.S. Department of Health & Human Services Verified
- PCI DSS Level 1 PCI Security Standards Council Verified
- LegitScript Certified LegitScript Pharmacy Certification Verified
- NASC Member National Animal Supplement Council Verified
Licensed Everywhere
50 states + Washington DC
NABP Accredited
National association member
HIPAA + PCI DSS
Health data + payment secure
PharmD Verified
Every prescription, every order
What's on this page
Jump to any section
Verify in Your State
How do I verify the PetMeds pharmacy license in my state?
Pick your state. We'll show you the PetMeds license number, when it was issued, and when it expires. Every state board of pharmacy lets you verify it directly — we'll give you the link.
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Licensed in good standing
License Number
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Status
Active
Issue Date
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Expires
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Licensing Authority
State Board of Pharmacy
Facility
Delray Beach, FL
Verify directly with the state. Every state board of pharmacy maintains a public license lookup. Copy the number above and confirm it on the state board website.
All Credentials
What licenses and certifications does PetMeds hold?
PetMeds holds six core credentials: 50-state pharmacy licensure, NABP accreditation, HIPAA compliance, PCI DSS Level 1 payment security certification, LegitScript pharmacy certification, and NASC membership for animal supplement standards. Every credential is verifiable directly with the issuing authority. Every prescription is reviewed by a licensed PharmD before it ships.
NABP Accredited
The National Association of Boards of Pharmacy is the independent body that inspects online pharmacies and certifies that they meet the standards state boards set for safe practice.
HIPAA Compliant
The Health Insurance Portability and Accountability Act governs how pharmacies handle protected health information. PetMeds follows HIPAA requirements for every customer record, every prescription, and every support interaction.
PCI DSS Level 1
The Payment Card Industry Data Security Standard is the highest level of certification for handling card payments. Card data is encrypted and never stored on our servers. Level 1 is the same standard banks use.
LegitScript Certified
LegitScript independently verifies that online pharmacies are licensed and operating legally. It's the certification that major search engines, payment processors, and ad networks require before they'll work with a pharmacy.
NASC Member
The National Animal Supplement Council sets quality and labeling standards for animal health supplements. PetMeds is a member, and only carries NASC-certified supplements on the shelf.
Who Runs the Pharmacy
Who operates PetMeds?
PetMeds is a licensed 50-state pet pharmacy headquartered in Delray Beach, Florida. Founded in 1996, it was one of the first online pet pharmacies in the country. PetMeds holds the state pharmacy licenses, employs the pharmacists, and runs the fulfillment facility.
PetMeds ships to all 50 states and Washington DC. The pharmacy operates its own OMS order pipeline, Vet Portal prescription verification, and Ordergroove-powered AutoShip subscriptions. Every prescription is reviewed by a licensed PharmD before it ships. PetMeds is a NASDAQ-listed public company (ticker: PETS).
PetMeds
Founded 1996 · Delray Beach, FL
Licensed 50-state pharmacy. Holds the state pharmacy licenses. Employs the PharmDs. Runs the fulfillment facility. Operates the OMS, Vet Portal, and Ordergroove subscriptions.
Vet Portal
Rx Verification Layer
Every prescription that ships goes through the Vet Portal first. A licensed PharmD reviews the Rx, checks for interactions and dosing accuracy, and coordinates with your vet if anything needs clarification.
OMS Pipeline
Order Fulfillment · 5 stages
Once a prescription clears the pharmacist, the order routes through the OMS pipeline: Placed → Reviewed → Packed → Shipped → Delivered. Every stage fires an event to the systems that need to know, and every stage is auditable.
Verify It Yourself
How can I verify the PetMeds pharmacy license myself?
You can verify the PetMeds pharmacy license in four ways: check the state board of pharmacy for your state, confirm NABP accreditation through the National Association of Boards of Pharmacy, verify LegitScript certification, and call the pharmacy directly to confirm pharmacist credentials. All four are free and public.
Dr. L. Nguyen, PharmD
Licensed Pharmacist · FL #PS-48210
The Pharmacist Behind Every Order
Who reviews my prescription before it ships?
Every prescription at PetMeds is reviewed by a licensed PharmD before it ships. The pharmacist verifies the prescription, checks for interactions, confirms dosing, and contacts your veterinarian through the Vet Portal if anything needs clarification. You can call 1-800-738-6337 and ask for the pharmacist on duty any time we're open.
Pharmacists are licensed by the state in which they practice and are required to complete continuing education every year. PetMeds employs pharmacists in multiple states so we can ship to every customer regardless of where they live. If your pet is on a complex medication regimen, ask for a pharmacist consultation — it's free.
100%
Rx reviewed by PharmD
Free
Pharmacist consults
7 days
Available every week
Report a Problem
How do I report a problem with a medication?
Call 1-800-738-6337 and ask for the pharmacist on duty. The pharmacist will document the issue, coordinate with your veterinarian, and if it's an adverse event, report it to the FDA and the manufacturer. Reporting is free. If your pet is having a medical emergency, contact your vet or an emergency animal hospital first.
Adverse Reaction
If your pet had a reaction after taking a medication, call us. The pharmacist will document it, notify the manufacturer, and file a report with the FDA if warranted. No charge.
Call the pharmacistMedication Error
Wrong medication, wrong dose, or a packaging issue. Call us or email customerservice@petmeds.com. We'll investigate and make it right.
Report itOther Concerns
Billing question, delivery problem, or anything else. Every case is tracked in Salesforce Service Cloud until it's resolved. Use the support page for the fastest path.
Get support
Quick Answers
Quick answers about the PetMeds pharmacy license
Short, direct answers to the questions people ask most.
- Is PetMeds licensed in my state?
- Yes. PetMeds is licensed in all 50 states and Washington DC. Use the state lookup on this page to see your state's license number, issue date, and status.
- What is the PetMeds pharmacy license number?
- The license number varies by state — each state board of pharmacy issues its own. Select your state on this page to see the number, then verify it directly on your state board's website.
- Who is the pharmacist of record?
- PetMeds pharmacists are licensed PharmDs employed by PetMeds. Every prescription is reviewed by a licensed pharmacist before it ships. Call 1-800-738-6337 to speak with the pharmacist on duty.
- Is PetMeds NABP accredited?
- Yes. PetMeds is NABP accredited. The National Association of Boards of Pharmacy maintains a public accreditation portal where you can confirm the accreditation status directly.
- Is my health information safe?
- Yes. PetMeds is HIPAA compliant. All protected health information is encrypted in transit and at rest, and access is restricted to licensed pharmacy staff on a need-to-know basis.
- Is my payment information safe?
- Yes. PetMeds is PCI DSS Level 1 certified — the highest level of card payment security certification, the same standard banks use. Card data is encrypted and never stored on our servers.
- Who do I contact to report a problem?
- Call 1-800-738-6337 and ask for the pharmacist on duty for medication issues, or use the support page for anything else. Every case is tracked in Salesforce Service Cloud until it's resolved.
- Where is the pharmacy located?
- PetMeds ships from a licensed pharmacy facility at 420 S. Congress Ave., Delray Beach, Florida 33445. The pharmacy is licensed to ship to all 50 states and Washington DC.
Common Questions
License questions people ask most
Short answers before you dig into the details.
Yes. PetMeds is a licensed 50-state pharmacy. It holds state pharmacy licenses in all 50 states and Washington DC, is NABP accredited, HIPAA compliant, PCI DSS Level 1 certified, and LegitScript certified. Every prescription is reviewed by a licensed PharmD before it ships.
Vet Portal · Rx verification
OMS · Order pipeline
Was this helpful?
PetMeds sources medication directly from manufacturers and authorized distributors only. Every product is tracked through the PIM product information system, and every prescription is verified by a licensed PharmD. We do not sell counterfeit or gray-market medication. If you ever have doubts about a shipment, call us at 1-800-738-6337 and we'll verify the product on the spot.
PIM · Product data
SFSC · Case tracking
Was this helpful?
Every US state plus Washington DC is on the list. If a state doesn't appear in the selector, refresh the page or contact us at 1-800-738-6337. We are licensed in all 50 states and DC. If you're shopping from outside the US, we currently only ship within the United States.
Was this helpful?
Yes. Call 1-800-738-6337 and ask for the pharmacist on duty. You can ask about dosing, side effects, interactions, storage, or anything else before you place an order. There is no charge for a pharmacist consultation, and you don't need to be an existing customer to call.
SFSC
PIM
Was this helpful?
First, call us at 1-800-738-6337. Most issues get resolved the same day. If you'd rather file a formal complaint, contact your state board of pharmacy — they handle complaints about any pharmacy licensed in their state, including ours. You can also contact NABP or LegitScript, both of which maintain public complaint channels. We take every complaint seriously.
SFSC
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