Sadie
Dog · Golden Retriever
Prescriptions
2 active · NexGard, Heartgard
Welcome back, Vincent
Customer since 2024 · Account RK-ACCT-48210
0
Orders Placed
0
Active AutoShip
0
Saved with AutoShip
0
Pet Profiles
Order History
Every order you've placed, sourced live from the OMS event log. Click any row to expand, or pick one to see its full journey.
Order Journey · Live
RK-847291 · NexGard Chewables + Methimazole
Stage 03 of 05 · Packed
01 · Placed
OMS
02 · Review
Vet Portal
03 · Packed
Middleware · PIM
04 · Shipped
Iterable · SFSC
05 · Delivered
Retention
Oct 6 · 9:14 AM
OMS
order.placed · RK-847291 · 2 items · $118.39 · autoShip:true
Oct 6 · 9:14 AM
Ordergroove
subscription.registered · OG-SUB-48210-01 · cadence:30d
Oct 6 · 9:14 AM
SFSC
case.created · linked to order RK-847291
Oct 6 · 11:32 AM
Vet Portal
rx.approved · rx_id:RX-20381 · verified_by:PharmD-J.Nguyen
Oct 6 · 2:02 PM
Middleware
carrier.label_generated · carrier:USPS · tracking:9400 1000 0000 0000 0000
Oct 6 · 2:02 PM
PIM
catalog.lookup · sku:NEXGARD-3MO-60-121 · data_returned
Oct 7 · 7:48 PM
OMS
order.status_changed · stage_02_pharmacy_review → stage_03_packed
Oct 8 · pending
Iterable
email.queued · template:shipping-confirmation · awaiting carrier scan
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Ordergroove
Full AutoShip page
NexGard Chewables · 3-pack
Active
Nov 5
in 6 days
Heartgard Plus · 12-pack
Review
Vet pending
Rx renewal
Revolution Plus for Cats · 3 mo
Paused
—
resumes on your action
🌾 AutoShip keeps rural pets healthy
No 40-minute drive to the nearest vet. No missed doses. No late refills. Set it once, save 15% every month, and never think about your pet's medication again.
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Every pet profile ties to your account and drives prescriptions, orders, and dosage data.
Milo
Cat · Domestic Shorthair
Prescriptions
1 active · Revolution Plus
Rex
Dog · German Shepherd
Prescriptions
1 pending · Carprofen renewal
Luna
Cat · Maine Coon
Prescriptions
No active prescriptions
Prescriptions
Every prescription is verified through the Vet Portal. Renewals are auto-requested before expiration.
Vet Portal
NexGard Chewables — 3 Month
for Sadie · 68 lb · Beef flavor
Dr. Reynolds, DVM
Verified Oct 6, 2026
Expires
Apr 6, 2027
4 refills
AutoShip active
Heartgard Plus — 12 Month
for Sadie · 68 lb · Beef chew
Vet Portal
Requested Oct 4, 2026
Awaiting
Dr. Reynolds approval
—
Paused at Stage 02
Revolution Plus for Cats — 3 Month
for Milo · 11 lb · Topical
Dr. Nguyen, DVM
Verified Sep 28, 2026
Expires
Mar 28, 2027
3 refills
AutoShip paused
Account Settings
Update your profile, address, payment, and notification preferences.
Profile
Name
Vincent Garraway
Email
sadie@example.com
Phone
(561) 901-9054
Shipping Address
Street
16409 Grape Way
City / State
Delray Beach, FL 33484
Default
Yes · used for all orders
Payment Method
Card
Visa ···· 4421
Expires
08 / 2028
AutoShip Billing
Active
Notifications
Pre-ship reminders
On · 3 days before
Shipment confirmation
On
Delivery confirmation
On
Rx renewal reminders
On
Security
Password
Last changed Aug 2026
Two-factor auth
Not enabled
Loyalty & Rewards
Points balance
3,420 pts
Tier
Gold · 2,580 pts to Platinum
Rewards earned
$34.20 in account credit
🌾 Real people, seven days a week
Any account change, subscription edit, or billing question — a real person answers. No phone tree, no bots, no runaround. That's the Rural King promise.
1-800-738-6337 · Mon–Sun · 8am–11pm ET